Privacy policy
Desire Escorts respects and protects the privacy of all its clients. In this service, discretion is the highest priority. This privacy policy explains what personal data we collect, why we collect it and how we secure and store it. We act in accordance with the General Data Protection Regulation (AVG/GDPR).
1. What Data Do We Collect?
We collect only the data necessary to provide safe, legal and professional services.
Data Necessary for Bookings and Security
These are the data we collect when a reservation request is made:
- Contact information: Name (or alias), e-mail address and phone number.
- Location information: The address of the appointment (for Outcall service).
- Identification: A copy or photo of a valid identification document (ID). This is a legal requirement to establish the client’s age of 18 and identity, which is crucial for our escorts’ safety and legal compliance.
- Financial Data: Information about the deposit paid.
Data via Live Chat (Gleap).
We use Gleap’ s live chat widget to facilitate instant and discreet communication. Through Gleap, the metadata of your chat session (such as IP address at the time of communication, timestamp) and the content of the conversation are collected. This data is used to effectively handle your reservation and record the arrangements.
2. Purpose of Data Collection.
We process your personal data for the following purposes, based on the legal basis of contract performance and legitimate interest:
- Identity Verification: Verifying that you are 18 years of age or older and establishing the intent of the booking. This is for the security of our escorts.
- Execution of Service: Scheduling, confirming and logistically arranging the Outcall appointment.
- Communication: Answering questions and handling complaints/disputes (via Gleap and email).
- Financial Transactions: Processing the deposit and meeting tax retention requirements.
3. Data Sharing and Security.
Sharing with Third Parties
- Escorts: The escort receives only the necessary logistical information (name/alias and location) to fulfill the appointment. Your full ID information is never shared with the escort.
- Processors: We share data with parties such as Gleap to perform the service. We have entered into a processor agreement with these parties to ensure security.
Security
We have taken strict technical and organizational measures to protect your data.
- All data is stored on encrypted servers within the European Economic Area (EEA).
- Sensitive ID data is stored extra securely and separately from booking data.
4. Retention period of Personal Data.
We do not keep your personal data longer than strictly necessary:
- Identification Information (ID): After successful verification and expiration of the legal verification time, the copy/photo of your ID will be permanently and immediately deleted.
- Booking Information and Financial Transactions: These are kept for as long as the law requires us to do so (usually 7 years for tax purposes).
- Live Chat/Communication: The chat history through Gleap is periodically cleansed to maximize your discretion.
5. Your Rights (AVG/GDPR).
As a client, you have the following rights regarding the data we process:
- Right of Inspection: You have the right to ask what information we hold about you.
- Right to Correction and Deletion: You can ask us to correct inaccurate data and, if legally possible, to have your data deleted(Right to Be Forgotten).
Would you like to exercise any of these rights? Then get in touch via live chat or our contact page.
Contact us now!