Yes, you can cancel or change a booking. Below we explain the rules and when costs may apply.
Changing a Booking
Changing the date, time, or location is free of charge up to 4 hours before the appointment. Contact us by phone or live chat to make changes.
- More than 4 hours in advance — Free to change, subject to escort availability.
- Less than 4 hours in advance — Changes are possible but not always guaranteed. Contact us immediately.
Cancelling a Booking
| Cancellation timing | Cost |
|---|---|
| More than 24 hours in advance | No charge |
| 4-24 hours in advance | No charge (first time); repeated cancellations: 50% of rate |
| Less than 4 hours in advance | 50% of agreed rate |
| No-show (without notice) | 100% of agreed rate |
How Do I Cancel or Change?
- Contact us as soon as possible by phone or live chat.
- Provide your name and booking number or agreed date/time.
- We confirm the cancellation or change in writing.
Escort Cancels — What Happens?
In the rare event an escort must cancel, we always offer an equivalent alternative or full refund if applicable. We will contact you proactively in this case.
Tips
- The sooner you cancel, the better — for yourself and the escort.
- If in doubt: contact us. We always think along about alternatives.